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Napco vs. Honeywell: Which is Best for Commercial Security?

June 17, 2023

In the dynamic landscape of the alarm system industry, Napco and Honeywell are two brands that often take the limelight. This article explores the nuances between these industry giants—their technologies, products, and services.

Brief Overview of Napco and Honeywell

Honeywell is a stalwart in the security system industry. They have been at the forefront of advancements in fire alarm equipment, door access controls, and more.

Napco, with its impressive range of alarm equipment, has also driven innovation. They were voted one of the top intrusion and alarm detection companies in the security industry, along with Honeywell, in 2018 by Security Sales & Integration.

Comparative Growth and Expansion Over the Years

Over the years, both companies have expanded their reach and diversified their offerings. Napco has embraced home automation technology, while Honeywell has leveraged its vast company resources and expertise to broaden its footprint with new products for door access control, video surveillance, alarm security, and home automation.

Target Market

security industry standard alarm system


Honeywell caters to a broader market than Napco. Their versatile product range makes them the preferred choice between the two among small businesses, large enterprises, and even homeowners.


Napco's primary focus has always been on the commercial market, with the company emphasizing small to medium-sized businesses.

Product Overview


Honeywell alarm system panel

With its extensive range of security products and services, Honeywell has a strong security industry presence. Honeywell systems are known for their quality and user-friendly interfaces.

Access Control

Honeywell's access control systems offer customized solutions that provide efficient and secure tools for access management.

Intrusion Detection

Honeywell’s alarm equipment and sensors safeguard properties against unauthorized access by notifying users, remote monitoring services, and relevant authorities.

Fire Safety

Honeywell's fire alarm systems, with their efficient sensors and intuitive control panels, offer robust protection that ensures a quick response to fire-related emergencies.


Napco alarm system keypad

Napco's product range is focused on fire safety, intrusion detection, and access control. What's more, their devices integrate seamlessly with each other on a single platform to provide businesses and organizations with unified management of alarms and access controls.

Access Control

Napco’s full access control systems provide customizable security solutions for small and medium-sized businesses.

Intrusion Detection

Napco's burglar alarm systems include control panels and sensors. They provide a high level of security monitoring and allow for swift responses to potential threats.

Fire Safety

Napco's fire alarm systems offer reliable protection. Their high-quality alarm sensors ensure timely and accurate detection.

Technological Innovations


Honeywell company brand logo

Honeywell's innovations have been pivotal in shaping the industry. From the integration of artificial intelligence in their systems to innovative home automation solutions, Honeywell has technological prowess.

Honeywell Vista

Honeywell Vista is an integrated security system that merges intrusion detection, fire safety, and home automation. It offers customers a comprehensive and user-friendly security solution.

Total Connect

Total Connect is a cloud-based service that allows end users to remotely control their Honeywell security system via a smartphone or computer. It ensures that customers can always monitor and manage their security, even while on the move.


Napco Security Technologies brand logo

From advanced fire alarm systems to compatibility with smart home automation devices, Napco is on point. Their security systems leverage Z-Wave technology to integrate with installed smart home automation systems.

Quality and Performance


Honeywell, known for its meticulous manufacturing process, ensures that their products meet stringent quality parameters. The high-quality performance of their security equipment is a testament to their unwavering commitment to quality.


Napco's products have been acclaimed for their reliable performance. Their alarm equipment and sensors demonstrate their commitment to quality.

User Interface and Ease of Use


Honeywell has always prioritized the user experience. Their systems are easy to use, with a user-friendly interface and robust tech support.


Napco's alarm systems feature intuitive control panels that simplify the platform for end users.

Security System Integration

While both Honeywell and Napco products offer integration with smart home automation systems, they tend to struggle with integration into commercial-grade security systems manufactured by other brands.

For businesses and organizations seeking comprehensive security system integration without being locked to using a single brand, consider security products by manufacturers that utilize open-source software and ONVIF-compliant cameras.

ICT keypad equipment

Avigilon and ICT are two companies that stand out in this regard. They make some of the best equipment in the industry, and their open-source software lets their products work harmoniously with a broad range of other open-source brands.

Pricing and Affordability


Honeywell offers security solutions at different price points to cater to a broad market. Their products, from high-end systems like Honeywell Vista to more budget-friendly options, provide great value for the cost.


While Napco's pricing reflects the cost and high quality of its equipment and technology, they also offer affordable options suitable for smaller businesses and residential use.

Customer Support and Service


Honeywell is a great company brand that shines in customer service and technical support. Their panels can be serviced by an approved installer like Mammoth Security, even if users are locked out.


Napco offers customer support, though some of their products can be challenging for an installer to service. In many cases, a locked-out panel will need to be replaced entirely, resulting in additional costs.

Napco, Honeywell, and Mammoth Security

Mammoth Security team installed video security camera

If your commercial property needs an access control or alarm upgrade, our team at Mammoth Security is available to help you sort through the many new products in the industry. We only sell and install the best and know how to find the right products for your security needs. Fill out the form at the bottom of this page, and we'll reach out to schedule a 100% free, zero-obligation site survey and security consultation.




Both Napco and Honeywell are leaders in technology and innovation. Napco is known for its home automation integration technology and efficient alarm systems, while Honeywell has gained recognition for its extensive range of high-quality security system products.

Yes, both Napco and Honeywell prioritize user experience. However, Honeywell's systems may require less technical support than those by Napco and are easier to manage.

While both Napco and Honeywell offer reliable customer service, Honeywell's panels are less likely to lock out users, making them easier to service and significantly reducing costs.

Napco primarily targets the commercial market, specifically small to medium-sized businesses and manufacturers, while Honeywell caters to a broader market, including both residential and commercial customers.

Yes, both Napco and Honeywell offer a range of products at various price points, catering to different budgets.



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